1. Introduction
Etechinvest LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal data when you use our CRM platform, services, and website.

2. Data We Collect
We may collect and process the following types of personal data:

• Contact Information: Name, email address, phone number, and company details when you create an account or contact us.
• Payment Information: Billing address and payment details for processing transactions.
• Usage Data: Information about how you use our website, CRM platform, and services, including IP addresses, browser type, and activity logs.
• Support Data: Information provided when you open a support ticket or consult with us, including any files or details you share.

3. How We Use Your Data
We use your personal data for the following purposes:

• Service Provision: To provide and manage access to our CRM platform and services.
• Account Management: To create and manage your account, process transactions, and provide customer support.
• Communication: To send you updates, respond to your inquiries, and provide information about our services.
• Improvement and Development: To analyze usage data to improve our services, develop new features, and enhance user experience.
• Legal Compliance: To comply with applicable laws, regulations, and legal requests.

4. Data Sharing
We do not sell or share your personal data with third parties except:

• Service Providers: To trusted third-party service providers who assist us in delivering our services, such as payment processors, hosting providers, and customer support tools.
• Legal Obligations: When required by law, regulation, or legal process, or to protect the rights and safety of our users and our company.

5. Data Retention
We retain your personal data only as long as necessary for the purposes for which it was collected or as required by law. Once your data is no longer needed, we will securely delete or anonymize it.

6. Your Rights
Under applicable data protection laws, you have the right to:

• Access: Request a copy of the personal data we hold about you.
• Rectification: Request corrections to your personal data if it is inaccurate or incomplete.
• Deletion: Request the deletion of your personal data, subject to legal and contractual restrictions.
• Objection: Object to the processing of your personal data in certain circumstances.
• Data Portability: Request the transfer of your data to another service provider.

7. Security Measures
We implement appropriate technical and organizational measures to safeguard your personal data from unauthorized access, loss, misuse, or disclosure.

8. International Transfers
As a US-based company, your data may be transferred and processed outside your country of residence. We ensure that such transfers comply with applicable data protection laws and that your data is protected.

9. Cookies
Our website uses cookies and similar technologies to enhance user experience, analyze traffic, and for security purposes. You can manage your cookie preferences in your browser settings.

10. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes and update the effective date at the top of this policy.

11. Contact Us
If you have any questions or concerns about this Privacy Policy or wish to exercise your data rights, please get in touch with us at info@etechinvest.com.